Cancellation by Company:
Please note that there may be certain orders that we are unable to accept and must cancel. We reserve the right, at our sole discretion, to refuse or cancel any order for any reason. Some situations that may result in your order being cancelled shall include limitations on quantities available for purchase, inaccuracies or errors in product or pricing information, problems identified by our credit and fraud avoidance department or any defect regarding the quality of the product. We may also require additional verifications or information before accepting any order. We will contact you if all or any portion of your order is cancelled or if additional information is required to accept your order. If your order is cancelled after your credit card has been charged, the said amount will be reversed back in your Card Account. Any type of voucher used in these orders shall be pushed back into the user?s account in case of cancellation by birchi.in
Cancellations by the Customer: In case of requests for order cancellations, birchi.in reserves the right to accept or reject requests for order cancellations for any reason. As part of usual business practice, if we receive a cancellation notice and the order has not been processed / approved by us, we shall cancel the order and refund the entire amount. A request for cancellation of order shall be valid and accepted only if they are made within 24 (twenty four) hours of making the order on the Site. We will not be able to cancel orders that have already been processed or orders for which request for cancellation is made after the expiry of 24 (twenty hours) from making the order. Company has the full right to decide whether an order has been processed or not. The customer agrees not to dispute the decision made by birchi.in and accept birchi.in decision regarding the cancellation. In the event of cancellation of order by the customer birchi.in shall not refund the voucher, if any used against such order.
DISCLAIMER OF WARRANTIES/LIMITATION OF LIABILITY Disclaimer of Warranty:
ALL WARRANTIES, IF ANY, RELATING TO THE PRODUCT AND SERVICES PROVIDED ON BIRCHI.IN IS LIMITED TO THE AMOUNT PAID BY THE USER.
birchi.in DOES NOT ENDORSE AND IS NOT RESPONSIBLE FOR (A) THE ACCURACY OR RELIABILITY OF ANY OPINION, ADVICE OR STATEMENT MADE THROUGH THE SITE BY ANY PARTY OTHER THAN birchi.in, (B) ANY CONTENT PROVIDED ON LINKED SITES OR (C) THE
CAPABILITIES OR RELIABILITY OF ANY PRODUCT OR SERVICE OBTAINED FROM A LINKED SITE. OTHER THAN AS REQUIRED UNDER APPLICABLE CONSUMER PROTECTION LAW, UNDER NO CIRCUMSTANCE WILL birchi.in BE LIABLE FOR ANY LOSS OR DAMAGE CAUSED BY A USER?S RELIANCE ON INFORMATION OBTAINED THROUGH THE SITE OR A LINKED SITE, OR USER?S RELIANCE ON ANY PRODUCT OR SERVICE OBTAINED FROM A LINKED SITE. IT IS THE RESPONSIBILITY OF THE USER TO EVALUATE THE ACCURACY, COMPLETENESS OR USEFULNESS OF ANY OPINION, ADVICE OR OTHER CONTENT AVAILABLE THROUGH THE SITE, OR OBTAINED FROM A LINKED SITE. PLEASE SEEK THE ADVICE OF PROFESSIONALS, AS APPROPRIATE, REGARDING THE EVALUATION OF ANY SPECIFIC OPINION, ADVICE, PRODUCT, SERVICE, OR OTHER CONTENT.
Limitation of Liability: YOU EXPRESSLY UNDERSTAND AND AGREE THAT BIRCHI.IN AND ITS SUBSIDIARIES, AFFILIATES, OFFICERS, EMPLOYEES, AGENTS, PARTNERS AND LICENSORS SHALL NOT BE LIABLE TO YOU FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES, INCLUDING, BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, OPPORTUNITY, GOODWILL, USE, DATA OR OTHER INTANGIBLE LOSSES (EVEN IF BIRCHI.IN HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES), RESULTING FROM USE OF THE SITE, SALE AND SUPPLY OF GOODS CONTENT OR ANY RELATED/UNRELATED SERVICES AND OTHER SERVICES OFFERED ON THE WEBSITE FROM TIME TO TIME. IF FOR ANY REASON, LAW DOES NOT PERMIT EXCLUSIONS OF LIABILITY THEN, THE LIABILITY OF THE BIRCHI.IN SHALL BE LIMITED TO SUCH AMOUNT PAID BY THE USER AND RETAINED BY THE BIRCHI.IN FOR THE TRANSACTION IN QUESTION.
Refund Once the order has been cancelled, Buyer will receive the refund within four weeks. The refund will be made to the same payment option(s) originally used to pay for the order. If the payment was by Credit Card or Net-Banking, BIRCHI.IN will refund the Credit Card or Net-Banking account. If the payment mode was Cheque or DD, ibibo will send Buyer a cheque (not a DD). Cheques will be sent only to the billing address of the Buyer. Note: For all products live on BIRCHI.IN, inventory levels are based on demand and price forecasting, availability and replenishment lead times. As this is an on-going process and complex, some products may go out of stock despite our best efforts. Prices and availability of items/products are subject to change without prior notice at the sole discretion of BIRCHI.IN
Return Policy * To provide you a great shopping experience on the Site, we offer a NO QUESTIONS ASKED RETURN POLICY within 7 days of receiving the shipment. * You may return any unopened, unused item in its original packaging, for a refund. No returns shall be accepted beyond a period of 7 days from the receipt of goods by the Buyer. * Due to import and export regulations and restrictions, cluedeal.com is unable to extend the returns policy for any items sourced outside of India. * Please contact our customer care before initiating returns. * The customer would have to return the product at his own expense. The cluedeal.com shall refund cost of the returned item to the Buyer. cluedeal.com would reimburse the customer the courier charges through a gift voucher after verification and obtaining a receipt of the same. * In some cases, the reverse pick-up may be organized by BIRCHI.IN depending upon the location and the courier pick-up availability. In case, reverse pick up facility is not available, then the buyer is solely responsible for returning the product at his own expense. The cluedeal.com would reimburse the customer the courier charges (maximum up to Rs 200) through a gift voucher after verification and obtaining a receipt of the same. * Before accepting shipment, kindly ensure that the packaging is not damaged or tampered. If the Buyer observes the package is damaged or tampered, he/she should refuse to accept delivery and mail BIRCHI.IN Customer Care along with details of the order number. * In cases, where the item/product delivered is received in a damaged / defective condition or the contents are missing, Buyer must inform saharanpurfurniture.com Customer Care within 48 hrs of delivery of the item/product and if the Buyer is unable to do so, then the Buyer would be deemed to have waived all claims in respect of the damaged, missing, tampered, etc goods. * Opened packages will be accepted for returns only in cases where an incorrect item/product has been shipped to Buyer. * If the return is a result of any act/oversight/negligence of the Buyer and not an error by the BIRCHI.IN, the full cost of the merchandise and shipping charges will not be refunded * Refund- Expected refund time is within four weeks. The saharanpurfurniture.com will notify the Buyer via email with the details of the refund. The refund will be made via the same payment option(s) originally used to pay for the order. * If the payment was by Credit Card or Net-Banking, saharanpurfurniture.com will refund the Credit Card or Net-Banking account. If the payment mode was Cheque or DD, BIRCHI.IN will send the Buyer a cheque (not a DD). Cheques will be sent only to the billing address of the Buyer. If the payment was by Cash on Delivery, BIRCHI.IN will send the Buyer a cheque or offer online credit to the customer?s account. * Replacement- If an item ordered by Buyer on BIRCHI.IN is opted for a replacement. Our Customer Service team will confirm the replacement. Buyer will be required to hand over the defective items to the logistic partner in the same condition as were received by him.(with all the tags intact and in its original packing, else the seller may not accept the return) * In cases where Buyer notices any manufacturing defects in mobiles, electronic item/products and consumer durables, Buyer is requested to go to the nearest service-center of the manufacturer and get a DOA (dead-on-arrival) certificate (hereinafter ?Certificate?) issued. Buyer will be required to carry the item/product along with the supplied accessories and invoice in its original packing that was delivered to it. * Once the Buyer gets the Certificate, the Buyer must inform BIRCHI.IN cluedeal.com in writing with a scanned copy of the Certificate to arrange a replacement. * If the Buyer and cluedeal.com are unable to locate the service center or get a Certificate then it is supposed to contact BIRCHI.IN at the earliest for an early resolution. In such cases, cluedeal.com will assist the customer but cannot cancel the order. * When BIRCHI.IN receives Buyer?s return, BIRCHI.IN will inspect the item and provide a replacement or issue a refund. BIRCHI.IN ?s address for returns is as follows:
First Floor , Allahabad Bank , Dehradun Road, Near Power House,
Ram Nagar, Clock Tower,
, 247001 .
? BIRCHI.IN does not give refunds for the following products:
Products perishable in nature (Wooden items, Chairs & flowers pots) o All products that are personalized.
Disputes These terms and conditions are governed by and shall be construed in accordance with the laws of the Republic of India and any dispute shall exclusively be subject to the jurisdiction of the appropriate Courts situated at Saharanpur-UP, India.
Notice of Grievance We are not liable for any infringement of copyright arising out of materials posted on or transmitted by you using our Services through our Communication Facilities, or items advertised using our Services, by you or any other user, subscriber or third party.
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